DigiPlex update on the ongoing Coronavirus COVID-19 pandemic
Message from DigiPlex CEO, Wiljar Nesse
DigiPlex continues to closely monitor the Coronavirus COVID-19 situation. We are strongly committed to continue serving our customers while ensuring the safety of our employees, customers, contractors and suppliers.
During these challenging times a robust digital infrastructure is crucial, and in this period of social distancing, DigiPlex’s responsibility is more critical than ever.
We follow the information and recommendations from local authorities in Norway, Sweden and Denmark where DigiPlex has operations. Employees, customers, contractors and suppliers are also urged to stay updated with information from local authorities.
The following actions have been taken:
- “Corporate COVID-19 Response Team": We have pooled all available resources across the business into a “COVID-19 Response Team”, significantly boosting our ability plan for different scenarios and monitor the threat levels and best practice for each country and each of our data centers. We have also initiated daily senior management reviews of our alert level, risk assessments and Business Contingency Plan (BCP).
- Segregation to prevent cross contamination: DigiPlex implemented a full segregation of the work force on March 9th with several dedicated teams at each location. Members of these teams are not permitted to travel between DigiPlex locations or physically interact with members of other dedicated teams. DigiPlex has invoked the same segregation for our contractors and suppliers to the extent practicably possible.
- Updated employee policies & increased safety protocols: We have significantly increased our safety protocols across our data centers including implementing heightened sanitary measures, placing signage in our facilities and advising visitors and staff how to minimize the risk of infection. For DigiPlex employees we have invoked guidelines involving no business travel, working from home for all non-critical onsite staff, avoiding crowds, etc. Our guidelines are published here: https://www.digiplex.com/about-us/standard-and-compliance
- Restricted access across all DigiPlex data centers: At 12 noon on Friday March 13th, DigiPlex sites closed for all visits and deliveries except those deemed business critical. Customer dialogue is ongoing to ensure business critical access while at the same time ensuring the health and safety of all that interact with our facilities.
We are thankful for your understanding and cooperation in times that will be challenging for all of us. We are convinced that we will be able to overcome this together.
From Wiljar Nesse and the entire DigiPlex Team
For more information, please contact: