Data Centres are living systems, dependent on the integrated management of purpose-designed facilities, high-performance ICT and human and technical operating systems.  The expertise and experience of DigiPlex management disaggregates each element of risk and methodically reassembles operating practice into disciplined work packages to achieve predictability of operations and a high level of assurance.  Continuous employee development and on-the-job training supports this operating methodology.

Overall infrastructure N+1 / concurrently maintainable engineering approach
DigiPlex engineering infrastructure is designed and configured for concurrent maintainability, typically incorporating redundant (N+1 or more) capacity components.  Concurrent maintainability permits the pre-planned removal from service of individual infrastructure components, UPS, chillers, pumps, etc, and associated distribution path elements, for routine service or repair, without causing any customer ICT equipment shut-down.

DigiPlex engineering infrastructure design incorporates, as standard, redundant capacity components. Redundant capacity introduces a degree of automated fault tolerance such that the system will automatically respond to a single failure in a system component to ensure customer IT equipment is not impacted.  

About 60+% of Data Centre shut-downs are due to human error. At DigiPlex, we follow a preventative approach requiring all staff to adhere to continuous learning practices including a responsible attitude to self and others, false alert and near-miss reporting, and clear processes and procedures for all work packages. Incidents are dealt with according to Method Statements and Works Authorisations.  Asset Maintenance Records are computerised and our systems are increasingly capable of ‘self-alerting’ and handling maintenance routines.