DigiPlex customers include public sector organisations, government agencies and the corporate sector, including outsourcers, system integrators and telecommunications groups – in essence, everyone who seeks a highly secure, independent environment for either frontline or back-up outsourced IT housing.



Customer  Satisfaction
Customer satisfaction is at the heart of our success.  Our annual Customer Survey evaluates 18 separate elements of our service delivery.  Year on year, we have achieved ever higher customer satisfaction levels – a testament to the vigilance of our engineers and key account managers alike.

 

2011 Customer Overall Satisfaction Rating Survey Results


DigiPlex customers have awarded their highest satisfaction score marks for:

• Speed of delivery and customer installations
• Technical excellence in space and service provision
• Service uptime.